FAQs

At this time, the hours and season for splash pads will remain the same. The splash pads use a recirculating system, and the water only runs when activated. It is a water-efficient system and is for the benefit of the [...]

JCSD will make every reasonable effort to contact customers regarding water-use violations. Before penalties are ever issued, JCSD will utilize several methods, including, but not limited to, personal contact, door hanger, letter, email, or phone to notify customers of correctable [...]

Both cities allow artificial turf; however, artificial turf is not ideal for our area since it heats to dangerous temperatures in the sun and leaks chemicals into the soil. Most brands of artificial turf do not allow as much rainfall [...]

You may be referring to the over-seeding process required to revive heavily used turf area that has been damaged or over used. Our goal is to maintain the parks for the enjoyment of the entire community and continue to follow [...]

JCSD tentatively expects to serve a portion of its customers with recycled water by 2023. For project updates and more information, please see our Recycled Water Project page.

At Level 2, the following restrictions are in place: Ornamental landscape and turf irrigation can only be watered up to 4 days per week for no more than 10 minutes per station per day. We recommend splitting up the watering [...]

JCSD will no longer be watering ornamental turf located in street medians. We have also reduced the number of days parks are watered. However, because parks provide recreational activities, we will continue to maintain functional turf for community's enjoyment while [...]

Water only between 8:00 pm and 8:00 am for no more than 10 minutes per day per station Upgrade to water-saving devices and landscaping Repair all leaks Use a shut-off nozzle when washing a vehicle Do not water more than [...]

Restaurants or public places where food is served are prohibited from serving drinking water to a customer unless requested Hotels and motels must give guests the option of choosing not to have their linens laundered daily

JCSD has called upon its customers to voluntarily reduce water use by 15%. In addition, we ask customers to significantly reduce their water usage by adhering to the 4 days per week watering schedule and following the other provisions within [...]